What to Do If You Ordered the Wrong Size

You pressed buy, then noticed the size. It is an easy mistake, and the sooner you deal with it the more likely it is to end well.

Message the seller straight away

If the order has not been posted yet, the seller may be able to help. Send a short, polite message explaining what happened and the size you meant to choose. Many items are made or worn to order, so catching it early can make all the difference.

Understand why returns are rare

Worn and personal items usually cannot be sent back and resold, for obvious reasons. Each seller sets their own terms, so read them, but do not expect a return as a matter of course. Asking kindly is fine. Demanding is not.

Ask what is possible

Depending on the item, a seller might swap it for another size before posting, offer something similar, or suggest a custom piece. Let them tell you what works for them. A friendly buyer is far more likely to be offered a solution.

If it has already arrived

If it is a piece you would still enjoy, keep it. If it really is no use to you, explain to the seller and accept their answer graciously. Sellers remember buyers who handle a mistake well.

Avoid it next time

Size labels vary between brands, so check the measurements in the listing rather than relying on the label. If none are given, ask before you order. Thirty seconds of checking saves a disappointing parcel.